Betting Rules

1. General betting conditions

By opening, accessing or using an account, you agree to follow these Betting Rules, the website’s Terms and Conditions, the Privacy Policy, Responsible Gambling information and any additional rules shown for a particular game or wagering product. If there is a difference between these general rules and a specific game rule, the specific game rule will normally apply to that game. You should read the relevant information before placing a bet.

The services available to you may depend on your location, account status, verification information, technical access and applicable Australian laws. You are responsible for making sure that online gambling is lawful for you to access and use. You must not use the website from a location where gambling or the relevant service is prohibited. Raging Bull Casino may restrict access to particular games, features or wagering products where required by law, regulation, platform controls or internal risk procedures.

You must be of legal gambling age and provide accurate, current and complete information when creating or maintaining an account. An account is intended for one person only. You must keep your login details secure and must not allow another person to use your account. Any activity carried out through your account may be treated as activity authorised by you unless you have promptly notified the site of unauthorised access.

Raging Bull Casino may carry out identity, age, payment, location and account checks. You may be asked to provide documents or other information before certain account functions can be used. If requested information is not supplied, cannot be verified or appears inaccurate, access to betting or account services may be delayed, limited or suspended in accordance with the applicable terms.

Your responsibility before betting

• Check that you are using your own account and that your personal details are up to date.
• Read the displayed game rules, bet limits, stake information and any settlement conditions before confirming a bet.
• Make sure you understand the amount being risked and that you can afford to lose it.
• Review the bet details carefully before submitting or confirming a wager.
• Do not place a bet if you are unsure about the rules, the price, the stake or the likely outcome.

2. Placing and accepting bets

A bet is generally submitted when you select the relevant game or wagering option, enter or choose your stake and confirm the transaction using the available controls. The information shown at the point of confirmation should be checked carefully. Depending on the product, this information may include the game, selection, stake, potential return, odds or multiplier, applicable limits and any other conditions.

A bet is not necessarily accepted merely because it has been entered, displayed or appears to have been submitted. Acceptance may be subject to account checks, available funds, technical processing and the applicable rules. A bet will normally be treated as accepted only when it is recorded in the relevant account or betting history. You should retain the displayed confirmation or transaction reference where one is provided.

You must have sufficient cleared funds or an otherwise approved balance method to cover the stake at the time a bet is placed. Stakes may be rejected where funds are unavailable, a limit has been reached, an account is restricted, a payment method cannot be used or the relevant game is no longer available. Repeated attempts to place a bet do not change the rules applying to acceptance.

Once accepted, a bet generally cannot be changed or cancelled unless the applicable game rules or a specific feature expressly permits it. If a cancellation, early settlement, cash-out or similar option is offered, it may be subject to availability, timing, minimum or maximum amounts, technical conditions and separate rules. The display of such an option does not guarantee that it will remain available.

Errors, interruptions and unusual activity

Technical interruptions can affect the display or processing of betting information. If a bet is accepted more than once because of a clear system error, the duplicated transaction may be reviewed and corrected. Where a price, payout, game status or other material detail is clearly incorrect because of an obvious error, the transaction may be reviewed under the applicable terms. The site may take reasonable steps to correct an error while preserving valid bets that were properly accepted.

You must not attempt to interfere with the website, exploit a software fault, use automated tools without permission, manipulate a game, misuse a payment process or obtain an unfair advantage. Suspicious, fraudulent, collusive or otherwise improper activity may result in a bet being voided, an account being restricted or other action being taken under the relevant terms and legal requirements.

3. Game outcomes and settlement

Each game or wagering product has its own method for determining an outcome. The applicable game rules may explain the role of random number generation, live events, published results, game rounds, symbols, combinations, selections, timing or other settlement information. You should rely on the rules and result information displayed through the website rather than on an unofficial source.

For casino-style games, the outcome is generally determined by the game’s programmed mechanics or randomised process. Unless the specific rules state otherwise, previous results do not influence future results. A win is not made more likely because a game has recently lost, and a loss does not mean that a win is due. Betting systems, patterns and staking strategies cannot guarantee a particular result.

A bet is normally settled using the result recorded by the relevant game or service. Where a product depends on an external event or published result, the applicable rules will identify the source or method used to determine settlement. If an event is postponed, abandoned, interrupted, changed or cannot be verified, the relevant product rules will determine whether the bet is carried forward, cancelled, settled in another way or treated as void.

Winnings and returns are subject to the stake, the displayed rules, the applicable odds or game calculation, any relevant limits and the account conditions. A displayed potential return is not a guarantee until the bet has been accepted and settled. Returns may be adjusted where required to correct a clear error, reverse an invalid transaction or apply a specific rule that was shown before the bet was placed.

Voided or cancelled bets

A bet may be voided or cancelled where the applicable rules provide for that result. Examples may include a technical failure that prevents a fair settlement, an incorrectly offered market or game, a duplicate transaction, a result that cannot be established, an account issue, or activity connected with fraud, collusion or prohibited conduct. The exact treatment of the stake and any related transactions will depend on the circumstances and the applicable terms.

If a result appears incorrect, you should first review the bet history, the game rules and the displayed settlement information. Settlement records may not update instantly after a game or event finishes. Allow reasonable time for processing, and keep any relevant screenshots, transaction references and other information that may assist with a review.

Game fairness and availability

Games and betting services may be unavailable during maintenance, updates, testing, technical faults or other operational interruptions. Availability can also vary according to location, device, account status or legal requirements. Raging Bull Casino does not promise that every game or feature will always be available, uninterrupted or compatible with every device.

You should not refresh repeatedly, close a game window or submit further bets when a transaction appears to be processing unless the instructions on the website tell you to do so. Check your account or betting history before trying again. If a transaction remains unclear, do not assume that it failed or succeeded without checking the available record.

4. Stakes, payments and account records

The available stake range, bet limits and payment options may be shown on the relevant game, account or cashier screen. These limits may differ between products and may change where permitted by the applicable terms. You must not attempt to avoid a limit by creating additional accounts, dividing transactions or using another person’s account or payment method.

Your account and betting history may show deposits, stakes, wins, losses, adjustments, cancellations and other transactions. You should check these records regularly and report any suspected error or unauthorised activity through the support route made available on the website. Providing clear details, including the approximate date, game and transaction reference where available, can help an investigation.

Payment transactions may be subject to verification, processing requirements, security checks and restrictions imposed by payment providers or applicable law. A successful deposit does not change the rules of the game or guarantee acceptance of a later bet. Similarly, a request involving an account balance may require checks before it can be processed.

You must use payment methods that you are authorised to use. The name and details associated with a payment method may need to match your verified account information. Third-party funding, chargeback misuse and attempts to conceal the source of funds may lead to an account review and other action under the relevant terms.

5. Responsible gambling, complaints and rule changes

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and avoid increasing your stakes to chase a loss. Do not gamble when you are upset, affected by alcohol or other substances, or unable to concentrate on the decisions you are making.

• Only gamble with money set aside for entertainment and never use money needed for bills or essential expenses.
• Take regular breaks and keep track of the time and amount spent.
• Do not borrow money, sell possessions or use credit to continue gambling.
• Do not ask another person to place bets through your account or allow another person to access it.
• Use the responsible gambling tools and account controls available on the website if you want help managing your play.
• Seek independent support if gambling is causing stress, financial difficulty or problems with family, work or daily life.

If you believe a bet has been processed incorrectly, contact the support team through the contact or help options displayed on the website. Include enough information to identify the issue, but do not send passwords or unnecessary sensitive information. A review may involve checking account records, transaction logs, game information and the rules that applied at the time.

If you are not satisfied with the outcome of a review, follow the complaint process described in the website’s Terms and Conditions or other help information. Complaints should be made promptly while the relevant account and transaction information is available. Nothing in these Betting Rules removes any rights or protections that cannot lawfully be excluded under applicable Australian law.

These Betting Rules may be updated from time to time to reflect changes to games, technology, legal requirements, risk controls or business procedures. The current version will be published on the website. Changes will generally apply from the stated effective date, while the rules shown when a bet was accepted will normally be relevant to the settlement of that bet, subject to corrections, legal requirements and the applicable terms.