Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Raging Bull Casino website, related services and any games, payment facilities or promotional offers made available through the website. They should be read together with the Privacy Policy, Responsible Gambling information, promotion-specific terms and any rules or instructions shown on the website. If there is an inconsistency between these documents, the terms that specifically apply to the relevant service or promotion will generally take priority.

You must not use the website unless you are legally permitted to do so in the place where you live or access the service. You are responsible for checking the laws that apply to you before opening an account or playing. Raging Bull Casino may restrict access to the website, games or services in some locations where access is not permitted or where additional requirements apply.

Raging Bull Casino may update these terms from time to time to reflect changes to the website, services, legal requirements or business practices. The latest version will be made available on the website. Where appropriate, notice of a material change may be provided through the website or your account. Continuing to use the service after an update means that you accept the revised terms.

Your responsibilities

• Read and understand these Terms & Conditions before using the website.
• Provide accurate, current and complete information when creating or maintaining an account.
• Keep your account login details confidential and take reasonable steps to prevent unauthorised access.
• Use the website only for lawful purposes and in accordance with these terms.
• Comply with all applicable age, identity, gambling and payment requirements.
• Tell Raging Bull Casino promptly if you believe your account has been accessed by someone else.

2. Accounts, identity and eligibility

You may need to create a personal account to use some or all of the services. An account must be opened in your own name and may only be used by you. You must not create an account for another person, allow another person to use your account, or operate multiple accounts where this is not permitted. Raging Bull Casino may refuse an application or limit, suspend or close an account where it considers this necessary under these terms or applicable requirements.

You must meet the minimum legal age that applies to online gambling in your location. Raging Bull Casino may request evidence of age and identity before allowing access to certain services, processing transactions or completing an account review. Information or documents supplied for verification must be genuine, accurate, readable and up to date. Reviews may include checks relating to identity, payment ownership, account activity, fraud prevention and responsible gambling.

You are responsible for all activity carried out through your account unless you have notified Raging Bull Casino of suspected unauthorised access as soon as reasonably possible. Do not share passwords, one-time codes or other security information. You should use a strong password, sign out from shared devices and keep your contact and account details current.

An account may be suspended or closed if information cannot be verified, if the account appears to be operated by another person, if there is suspected fraud or unlawful activity, or if the account is being used in breach of these terms. Any decision to restrict an account may be subject to applicable law and internal review procedures. You may be asked to provide further information before access or transactions can be restored.

Prohibited use

• Using another person’s payment method or account without proper authorisation.
• Attempting to manipulate, disrupt or damage the website, games, systems or security controls.
• Using automated software, bots, scripts or other tools to obtain an improper advantage.
• Taking part in fraud, money laundering, collusion or any other unlawful activity.
• Providing false information or attempting to avoid identity, age or security checks.
• Using the service while subject to a self-exclusion or other restriction that prevents participation.

3. Deposits, withdrawals and game play

Available payment methods, transaction instructions and any applicable conditions will be shown on the website or in your account. You must only use a payment method that belongs to you or that you are authorised to use. Raging Bull Casino may carry out checks on payment ownership and may decline, delay or reverse a transaction where verification is incomplete, information is inconsistent, the payment provider does not approve the transaction, or the transaction appears unusual or unlawful.

You should check all transaction details before confirming a deposit or withdrawal. Financial institutions and payment providers may apply their own terms, fees, processing arrangements or currency conversion rates. Raging Bull Casino is not responsible for charges imposed by a bank, card provider, e-wallet, payment processor or other third party. You remain responsible for any taxes, duties or reporting obligations that apply to you.

Funds should be used only for genuine participation in the games and services. Raging Bull Casino may review account activity where deposits and withdrawals appear inconsistent with normal use, are connected with prohibited conduct, or raise responsible gambling, fraud or financial crime concerns. Additional information may be requested before funds are released or an account is closed.

Game outcomes are determined by the relevant game rules and the systems used to operate the game. You should review the rules, available options and any displayed information before placing a wager. Once a wager has been accepted, it may not be cancelled except where the game rules, the website or applicable law allows this. If a technical error affects a game or transaction, Raging Bull Casino may take reasonable steps to correct the error and may void or adjust affected activity where permitted.

You are responsible for checking your balance, wagers, transaction history and account notices. If you identify an apparent error, contact Raging Bull Casino through the support options available on the website and provide enough information for the matter to be reviewed. Records held in the ordinary course of business may be used to assess account activity, subject to applicable law and the Privacy Policy.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms will explain the relevant eligibility requirements, qualifying activity, expiry arrangements, wagering or play requirements, restrictions and any other conditions. You should read the specific promotion terms before opting in or participating. If a promotion is not available to you, you must not attempt to claim it by using another person’s account or by providing inaccurate information.

Raging Bull Casino may correct obvious errors in promotional information and may withdraw or amend an offer where this is necessary because of an error, misuse, technical issue, suspected fraud or a change in legal requirements. Promotional rewards may be removed where the promotion terms have not been met. Any action taken will be subject to applicable law and the specific terms of the offer.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to make money, recover losses or resolve financial difficulties. Only gamble with money you can afford to lose, set personal limits before you begin and take regular breaks. Avoid gambling when you are distressed, under the influence of alcohol or drugs, or trying to chase previous losses.

• Set a budget for gambling and do not exceed it.
• Keep track of the time and money you spend.
• Do not borrow money or use funds intended for essential expenses.
• Use available account controls, deposit limits, time limits or cooling-off options where offered.
• Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
• Request account closure or self-exclusion if you need to take a longer break from gambling.

If you believe gambling is becoming difficult to control, stop playing and seek independent support from an appropriate Australian gambling support service or health professional. Raging Bull Casino may apply additional account restrictions where responsible gambling concerns arise. A self-exclusion request should be treated seriously, and you must not attempt to open or use another account during the exclusion period.

5. Website use, privacy and legal information

The website may be changed, suspended or withdrawn temporarily or permanently, including for maintenance, security, technical or operational reasons. Raging Bull Casino aims to keep website information accurate and available, but does not promise that the website will always be uninterrupted, error-free or compatible with every device or connection. You are responsible for having suitable equipment, software and internet access.

You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content unless you have permission or the law allows it. Website names, logos, text, graphics, software and other material may be protected by intellectual property rights. You may use the website for personal, lawful purposes only.

Personal information is collected, used, stored and disclosed in accordance with the Privacy Policy and applicable privacy laws. This may include information needed to create and manage an account, verify identity and age, process payments, prevent fraud, meet legal obligations, provide support and promote safer gambling. You should read the Privacy Policy to understand how information is handled and what rights may be available to you.

To the extent permitted by law, Raging Bull Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, payment network issues, malware, service interruptions, third-party actions or unlawful access. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.

Complaints and enquiries

If you have a question, believe a transaction or game result is incorrect, or wish to make a complaint, use the support or contact process made available on the Raging Bull Casino website. Include your account details where requested, a clear description of the issue, relevant dates and any supporting information. You should not send passwords or unnecessary sensitive information. A matter may be reviewed using account, transaction and technical records, and further information may be requested before a response is provided.

These terms are intended to operate in accordance with the laws and mandatory consumer protections that apply to your use of the service. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These Terms & Conditions, together with the documents referred to in them, form the agreement governing your use of Raging Bull Casino.